Seller and contact
[Legal name of the trader, applicable business ID, address and customer support email].
Service and price
Faultivo offers a free curated glossary. The optional AI-assisted inspection report is priced at €1.99 per report when paid checkout is activated. This does not include vehicle repairs.
Delivery
Following confirmed payment, the report is prepared from the information submitted by the customer. Incomplete text, unreadable photos or technical problems can affect delivery. Contact customer support if delivery fails.
Right of withdrawal
The right of withdrawal for digital services depends on how the service is delivered, express consent to immediate performance and applicable consumer legislation. The trader must verify legal conditions and confirmation requirements before launch.
Limitations
The report is not a vehicle diagnosis, safety clearance, repair-price guarantee, official inspection decision or permission to drive. Follow the inspection decision and professional advice.
Complaints
Customers may contact the seller regarding missing or defective delivery. Nothing in these terms limits statutory consumer rights.